Misheno website · Updated

Website privacy policy

This policy covers visits to misheno.com, including product pages and documentation, and messages sent to Misheno support. Each app has separate privacy documents for the data it processes.

Who operates Misheno?

Misheno is the independent software brand of Mikhail Eshchenko. For questions about this website or your personal information, email support@misheno.com.

Website visits and hosting

The website is hosted with Hetzner. When you open a page, your browser sends the server technical information, including your IP address, the requested address, and HTTP headers such as browser information. The server uses this information to deliver the page. Where server logging is enabled, request information may also be recorded in access or error logs.

Fonts, images, styles, and interface scripts are served with the website. The analytics scripts described below load from Cloudflare and Google. Browsing these pages does not require a Misheno account or payment details.

Cookies, browser storage, and analytics

Misheno uses Cloudflare Web Analytics to understand which pages people visit and how well the website performs. Your browser loads Cloudflare's analytics script and sends visit and performance measurements to Cloudflare. The statistics include page views, page paths, referring websites, browser and device information, country, and page-load timing.

According to Cloudflare's Web Analytics privacy description, the service does not use cookies or localStorage to measure visits and does not fingerprint visitors or track them across websites. Its beacon documentation also states that the script does not access browser storage such as sessionStorage or IndexedDB. Cloudflare receives your IP address as part of the network request; it says the RUM service discards that address at the receiving data center without retaining it in its core databases or logs.

Misheno also uses Google Analytics 4 to see how long visitors stay and how they use the pages. Your browser loads Google's tag and sends measurements to Google: page views, page paths and titles, referring websites, browser, device and language information, approximate location, time on the page, scroll depth, and actions such as reaching a section, following a link, opening a question, or playing an audio demo.

Google Analytics sets first-party cookies whose names start with _ga. They hold a random identifier that lets Google Analytics tell a returning browser from a new one, and they can last up to two years unless your browser shortens that. Google states that Google Analytics 4 does not log or store IP addresses. Misheno does not use these statistics to identify individual visitors. Google explains how it uses information from sites that use its services. You can block these cookies in your browser or install Google's opt-out add-on.

Apart from the Google Analytics cookies, the website does not set cookies, and its own scripts do not store data in localStorage, sessionStorage, or IndexedDB. It does not use advertising trackers, embedded third-party media, or contact forms.

Messages to support

The email links open your email application. Nothing is sent until you send a message. If you contact support, Mikhail Eshchenko receives the email address, message, and any attachments you provide and uses them to answer your request.

The support mailbox uses Google's email service. Google and the email providers involved in delivery process the correspondence.

Please send only what is needed to explain your question. Do not include passwords, access tokens, confidential page content, or personal information about other people that is not needed for support.

How long information is kept

Server logs and support emails are handled under the current server and Google mailbox settings. Misheno uses the standard settings and has not established a separate retention schedule. This policy does not specify a fixed automatic deletion period.

Google Analytics is set to keep visit data tied to its cookie identifiers for 14 months. Aggregated statistics, which no longer carry those identifiers, are kept without a fixed end date.

You can contact support@misheno.com to ask about information you have sent or to request its deletion. Any deletion is subject to the applicable service settings and legal requirements.

Questions and privacy requests

You can use the same support address to request access to, correction of, or deletion of your personal information. Describe your request without sending passwords or access tokens. Available rights and any limits on deletion depend on the applicable law and the information involved.

Privacy inside Misheno apps

This website policy does not describe processing inside installed apps. Each app's privacy notice, security documentation, and applicable data processing terms explain what that app accesses, where processing occurs, and its retention and deletion controls.

Find those documents through the app's page in the Misheno product catalog. For Broken Link Checker, see its privacy notice, security documentation, and data processing addendum.

Service providers and external websites

For the providers' own privacy information, see Hetzner's privacy policy, Cloudflare's privacy policy, and Google's privacy policy. Their policies do not establish Misheno's server-log or support-email deletion schedule.

If you follow a link to another website, that website handles your visit under its own policies.

Updates to this policy

Changes to the website's data handling will be reflected here, with the revision date shown above. Product-specific processing is described in each app's own documents.