Link Steward for Confluence / Release 1.0
Link Steward support and troubleshooting
Email support@misheno.com for product support. Support is provided directly by Mikhail Eshchenko. Release 1.0 does not include a guaranteed response time or 24/7 coverage.
Contact support
Include the app version, the approximate time of the problem, what you were trying to do, the visible error code and whether it affects a page or a space. Redact page content, private URLs and owner details in screenshots. Never send passwords, session cookies, authorization headers or API tokens.
Troubleshoot link checks
Before reporting a failed check, confirm that the exact destination and redirect hostnames are enabled in Settings. Access restrictions, authentication, rate limits and server failures are Needs review results, not proof of a broken link.
Compare the link result definitions and scan limits before retrying a check.
Troubleshoot URL replacements
A page that changed after the replacement preview needs a fresh preview. Publish or discard any unpublished draft changes before replacing links.
Follow the replacement steps and examples. If some pages were saved before a failure, those changes remain; use Confluence version history to restore a page if necessary.
Report a security issue
For suspected security issues, use the same provider contact and put “Security report” in the subject. Describe the affected feature and a minimal reproduction using disposable content. Do not access another customer's data or test a third-party destination without authorization. The provider will assess the report and coordinate remediation and any required notification through Atlassian's security process.